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‎12-23-2020 11:40 AM

HP Recommended
Product: mfp m28 cdw
Operating System: Microsoft Windows 10 (64-bit)

I kept getting the error 79 message so I followed the Forum's 11-23-20 steps for fixing the error 79 message (including turning IPV 6 off). I have a wireless connection and I turned on and off the network router in the order indicated. The error message went away and the printer says it is connected to the internet, but my computer can't find the printer. Thanks!

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-23-2020 12:06 PM

HP Recommended

Please go to Setup > Self Diagnostics > Run Wireless Test and evaluate the printed report.

 

Can you see any attention warning listed on its header?

 

Can you access the IP Address as listed on the report by browsing to it from any web browser?

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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1 REPLY 1

‎12-23-2020 12:06 PM

HP Recommended

Please go to Setup > Self Diagnostics > Run Wireless Test and evaluate the printed report.

 

Can you see any attention warning listed on its header?

 

Can you access the IP Address as listed on the report by browsing to it from any web browser?

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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