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‎12-07-2022 09:53 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have installed a new hard drive in my Dell Insperion laptop and it will not connect to my HP 1020 laserjet printer.  I have tried "Adding a printer" and the computer does not even see/ recognize this printer that is connect via a USB cable. 

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4 people had the same question
1 REPLY 1

‎12-11-2022 10:15 AM

HP Recommended

Hi @Mark4231,


Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP LaserJet 1020 Printer wherein it is not detected via USB cable.

 

Please download and install the full feature drivers from this weblink.


Note: Do not connect USB cable to the printer un-till the software ask you to connect while running the software.

 

I hope this helps.
Have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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