computer wont print

[3275]

Computer will not print on new printer

[Max3Aj]

@3275, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand you're having trouble printing from your computer to your new HP printer. Let's walk through some steps to get everything working smoothly.

Check Printer Connection

• USB Printer: Ensure the USB cable is securely connected to both the printer and the computer.
• Wireless Printer: Make sure the printer is connected to the same Wi-Fi network as your computer. You can check this on the printer's control panel under Network Settings.

Set the Printer as Default

• On your computer, go to Control Panel > Devices and Printers.
• Right-click your HP printer and select Set as default printer.

Reinstall the Printer Driver

Sometimes, reinstalling the driver helps resolve communication issues:

• Go to Settings > Devices > Printers & scanners.
• Select your printer and click Remove device.
• Then, download and install the latest driver from the HP website: Official HP® Support

Check Print Queue

• Go to Control Panel > Devices and Printers.
• Double-click your printer and cancel any stuck print jobs.

Restart Devices

• Restart both your printer and computer after completing the above steps. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support