configuration error 0x8007007e

[Kumar0307]

@frank12335

Welcome to the HP Support Community!

• Have you tried printing different types of document like PDF, Word or Emails and check if you get the same error?
• If the error occurs only when you print something off the Internet, try using a different browser like Google Chrome, Firefox.
• If you get this error while printing anything off the computer, try the steps mentioned in my previous post.

Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Star_Fox]

Hi JuneT77,

Are you trying to print from Microsoft Edge or Microsoft Photo?

Are you getting a similar error as below?

[officejade]

Hello I am having this issue and was hoping to get some help solving. It seems to be a problem when I am printing from my outlook email, and pictures from my desktop

[officejade]

This is exactly what I'm Seeing

[Star_Fox]

For Win10 64bit, C:\Windows\System 32\spool\drivers\x64\3

For Win10 32bit, C:\Windows\System32\spool\drivers\W32X86\3

1. Go to C:\Windows\System 32\spool\drivers\x64\3 and check PrintConfig.dll whether exist or not.

2. If you can’t find it, you have to copy the PrintConfig.dll from a different PC (Has to be same Windows version).

I had uploaded the PrintConfig.dll for 32bit and 64bit. Both files are from Windows 10 1809 (OS Build 17763.379)

3. Restart computer

[Weetazh]

I have aLenovo laptop. I can not print emails or pdfs but I can print word documents. My printer is an HP Officejet Pro 8610.

[Betty0610]

@Weetazh

Welcome to the HP Support Community.

If you're on a Windows Operating System, try these steps:

Let's try to do a root uninstall and reinstall of the software:

Unplug any USB cable, if any, before doing this.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s")

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Open up the run command with the "Windows key + R" key combo

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer. 

Once done, please download and install the software from here: 

https://support.hp.com/in-en/drivers

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!