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HP Recommended

Having problems with my 4520 printer. I want to uninstall and reinstall but can't find drivers for it. It was working fine this morning but not so much now. 

2 REPLIES 2
HP Recommended

Hi @mariar99 ,

Please download the next driver:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gifferRX_0-1752560539031.pngHP_Expert_2025_ferRX.png




@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hi @mariar99 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=wo2WkUt9nqU&ab_channel=HPSupport

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Get HP ink at your doorstep! Click to learn more about HP Instant Ink: https://instantink.hpconnected.com/?jumpid=af_5yg8ksd6b3 Learn how to unbox, set up, and install the HP ENVY 4520 printer. Chapters: 00:00 Introduction 00:22 Open up the box 00:34 Remove documentation, software, ink cartridges
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