connecting an macbook air circa 2012 to an envy 6000e

[JohnB421]

cannot connect envy 6000e to an MacBook Air due to early iOS system. Is there any way of connecting the two.

[zoey7886]

@JohnB421, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Connecting a 2012 MacBook Air to HP ENVY 6000e Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Connecting older devices like a 2012 MacBook Air running earlier macOS versions to newer printer models such as the HP ENVY 6000e might require additional steps. Here's how you can attempt to establish a connection:

Software Compatibility Check:

• First, ensure your macOS meets the minimum requirements for the HP printer software. Visit 123.hp.com to check compatibility and download necessary drivers.

Use HP Smart App:

• Download the HP Smart app from the App Store. This app facilitates wireless printing and scanning and is compatible with various macOS versions.
• If the HP Smart app fails to install or connect on older macOS versions, consider updating your macOS if possible, or use alternative methods like AirPrint.

AirPrint Compatibility:

• Check if your macOS version supports AirPrint, which allows direct printing from macOS devices without requiring additional software. You can check compatibility settings in the printer's user guide.
• Ensure both devices are on the same Wi-Fi network and use the print function available in macOS as a test.

Manual Installation:

• If drivers or auto-install options are unavailable, manually download the necessary software from HP’s official website for your MacBook's operating system.
• Install the software following the instructions provided, and attempt a USB or wireless connection through macOS printer settings.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,