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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Setup, Software & Drivers
- connecting to the printer via bluetooth

Create an account on the HP Community to personalize your profile and ask a question
07-14-2018 11:54 AM
Welcome to HP Forums. This is a great place to get support, find answers and tips.
I understand that you are unable to Print from your HP Officejet 6700 but the scanner works fine
I'll try my best to help and together we should be able to sort this out 😉
Let's start with a Printer Reset
(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed
Then Remove and Re-add the printer to the Mac Printing Queue
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Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
Figure : Example of the Printers & Scanners window
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Check if your printer name displays in the Printers list, and then do one of the following steps.
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If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Click the printer name, click the minus sign
to delete the printer, click the plus sign
, click Add Printer or Scanner, click the printer name and then continue to the next step.
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If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.
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Confirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.
Figure : AirPrint displays in the Use menu
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Open a document or photo, click File, and then click Print.
Please perform these steps at your convenience and keep me posted 👍
Thank you and have a Great day 😀
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and this will also help other community members with similar issue.
KrazyToad
I Am An HP Employee