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‎06-12-2025 05:03 PM

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

when I try to go to the printer site on HP Smart it keeps saying the the connection site is not secure.  192.168.1.37 uses

an unsupported protocal.  ERR_SSL_Version or Cipher_mismatch

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1 REPLY 1

‎06-13-2025 12:26 AM

HP Recommended

 

This error usually happens because the printer's web interface doesn't support the latest HTTPS protocols. Try accessing it using:

 

 
http://192.168.1.37

Instead of https. Also, try using Firefox or a different browser, and make sure your printer firmware is up to date.

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