constant squeaking, printing or not

[STICK524]

constant squeaking, printing or not. officejet 6700

[Irfan_06 · Accepted solution]

Hi @STICK524,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Printer that is making noise.

A) Please follow the steps below to perform a power drain.

1) Take out the cartridges

2) Unplug the power cord from the printer & wall.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.

5) Insert the cartridges back into the printer.

Remove the cartridges > Unplug the power cord > Wait for 30 seconds > Plug the power cord back in > Insert the cartridges

B) Kindly refer to the steps on this link to update the printer firmware and let me know if that resolves the issue.

C) If the issue still persists, refer to the steps on this link to further troubleshoot.

Note: The printer model might differ but the troubleshooting steps are the same.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[STICK524]

Irwin,

Almost too embarrassed to respond to you. I did step one and proceeding to step two I had to get under a counter to unplug from the wall. That's when I noticed the  squeaking was still there. Not from the printer but from the battery back up 600va!

Upon closer inspection I noted a light that blinked when the squeak came out. It was the "check battery" light on the unit.

(This unit is under a counter and out of sight). I unpowered this unit, waited 15 sec., turned it back on and VIOLA! no squeak and no blinking light.

Thanks again for setting the problem solving session in motion!

Bill H.

(ps Hope others will read this and see that really isn't "accepted", even though it solved the problem)

Thanks Again!!

[Irfan_06]

Hi @STICK524,

That's great! Happy to hear that the issue has been resolved even when it is not an issue with the printer. I appreciate your efforts to fix it and If you need further assistance feel free to reach out to us.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Irwin6

HP Support