custom printer password

[G_Puk]

How can I reset 6020e to defaults when the custom password for the ews has been forgotten?

[Bernard42 · Accepted solution]

             Hello G_Puk,

Don't worry as I'll be glad to help,  

I understand you forgot the web service password, we can perform factory defaults on the printer to restore the printer.

To restore the printer to the original factory defaults

• 1. Lift the cartridge access door to expose the cartridge area.
• 2. While the cartridge access door is open, press and hold (the Power button) and Wireless button on the back of the printer for three seconds.

• Click on yes button to say thanks
• Click on the button Accepted Solution if the question is answered
• Please contact me to inform me of the resullt

             Best regards,

[G_Puk]

Hi Bernard42,

This solution worked a treat, many thanks for sharing your expertise.

[Bernard42]

          Hello G_Puk,

Thanks for the feedback.

Very pleased that your printer is working normally again.

          Lest Regards,