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‎02-13-2019 09:35 AM

HP Recommended
Product: DeskJet GT 5821
Operating System: Microsoft Windows 10 (64-bit)

Hi, How can we change the printer output page size from A4 to 330mm x 210mm in advance settings. I want to print the content in 330mm x 210mm page (larger than A4 , in landscape) but printer is not allowing to to do so

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2019 10:46 AM

HP Recommended

Hi,

The printer supports a select range of paper and custom paper sizes, such a size is not supported by the printer.

 

You may find its specifications below, see 'Paper-handling specifications > Supported custom sizes' below:

https://support.hp.com/us-en/product/hp-deskjet-gt-5820-all-in-one-printer-series/8109015/model/1723...

 

33 x 21cm is not a supported size by your printer.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

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1 REPLY 1

‎02-13-2019 10:46 AM

HP Recommended

Hi,

The printer supports a select range of paper and custom paper sizes, such a size is not supported by the printer.

 

You may find its specifications below, see 'Paper-handling specifications > Supported custom sizes' below:

https://support.hp.com/us-en/product/hp-deskjet-gt-5820-all-in-one-printer-series/8109015/model/1723...

 

33 x 21cm is not a supported size by your printer.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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