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injector
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Message 1 of 2
63
Flag Post

damage-to-computer warning if HP printer is used

‎12-03-2020 12:11 PM

HP Recommended
Product: HP Officejet J4580
Operating System: macOS 10.15 Catalina

HP says I need to change printer driver(s), but other drivers aren't available for my printer. Tried to get suggested alternative of HP Smart Print, but that software (?) doesn't recognize my operating system. What's next to try?

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1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎12-08-2020 07:45 AM

HP Recommended

@injector, Welcome to the HP Support Community!

 

There is no driver available for this model printer on the HP Support site to work on macOS 10.15. Also, this printer is not AirPrint compatible.

However, Gutenprint (formerly called Gimp-Print) provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. To see if your printer is supported, go to Gutenprint drivers for more information.

 

NOTE: Gutenprint drivers are not supported by HP or Apple.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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