deskjet 2600 all in one error message

[PANDROUS]

wirelessly and usb hookup. printer may print. then go into an error message. cancel out print, auto resend it, then print. sometimes 2 or 3 times. constant error message. virtual agent no help. scan doctor detects no problems. windows 10. it is connected to the network, and my desktop computer accurately. set as default printer. just keeps resending print to printer until it finishes the print project. 

[Jay_G24]

Hi @PANDROUS

Welcome to the HP Support Community. I'd be happy to assist you

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

Restart print spooler

1. Turn off the printer using the power button and then unplug the printer power cord from the power outlet.

2. In Windows, search for and open Services.

3. In the Services window, right-click Print Spooler, and then select Stop.

   

4. After the service stops, close the Services window.

5. In Windows, search for and open C:Windows\System32\Spool\PRINTERS.

6. Delete all files in the PRINTERS folder.

7. Shut down your computer.

8. Connect the printer power cord to the power outlet, and then turn on the printer.

9. Turn on the computer, and then try to print

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!

[PANDROUS]

I have not had to do this. since I have bought a new cord and hooked it up to my computer directly it has not caused any problems yet. I will definitely save this if it happens again. but as of now it is resolved.  

[Jay_G24]

I am glad the issue is resolved.

If you need further assistance feel free to reach out to us.

Have a great day ahead!