deskjet 2722 set up

[iainathome]

setting up deskjet 2722.  failed to work using wifi so opted for usb connection.  the laptop says 'printer ready', can print test sheets but won't print documents sent from laptop, any ideas ? Thanks in advance

[Kumar0307]

@iainathome, Welcome to the HP Support Community!

I understand you are not able to print from your PC. Which application are you using to print?

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

HP Smart won't work with a USB connection. Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!