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‎06-08-2024 02:28 PM

HP Recommended
Product: deskjet 3772

hi. i just got my printer and it isn't working at all. it says there is a paper error but I've cleaned it and changed the paper. the printer won't connect to internet. the blue wireless light is flashing and none of the buttons do anything. I can't find my printer in anything, not the hp smart app, or in my computer new device settings. it only shows in wifi.

please help!!!

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Accepted Solutions

‎06-09-2024 01:56 PM

HP Recommended

hihi, fixed!

incase anyone else is having this issue, i had to simply remove the empty ink cartridge. the colored ink was empty! very idiotic that the printer refused to even connect to the internet after that.

 

kudos!

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1 REPLY 1

‎06-09-2024 01:56 PM

HP Recommended

hihi, fixed!

incase anyone else is having this issue, i had to simply remove the empty ink cartridge. the colored ink was empty! very idiotic that the printer refused to even connect to the internet after that.

 

kudos!

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Was this reply helpful? Yes No
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