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- HP Community
- Printers
- Printer Setup, Software & Drivers
- disable cartridge protection

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09-18-2024 02:29 PM
Hi @Bugsy16,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are looking for help with disabling cartridge protection on your printer.
Disabling cartridge protection on an HP printer can vary based on the model. Generally, the feature is designed to prevent the use of non-HP cartridges. Here are some steps that might help, but keep in mind that this could void your warranty or affect printer functionality:
Access Printer Settings:
- On the printer’s control panel, go to the "Setup" or "Settings" menu.
- Look for "Printer Maintenance" or "Preferences."
Disable Cartridge Protection:
- Find an option that mentions "Cartridge Protection" or "HP Cartridge Protection."
- If available, change it to "Off" or "Disabled."
Using HP Software:
- If you have HP Smart or HP Printer Assistant installed on your computer, open it.
- Go to the printer settings and look for cartridge protection options to disable.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee