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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Tanniana
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don't have HP Utility in my macbook and can't find a way to download it

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Mac OS X 10.11 El Capitan

Anybody can help with this?

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TEJ1602
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@Tanniana, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted.

TEJ1602
I am an HP Employee

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Tanniana
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Hi,

My printer is Hp deskjet 3764 all-in-one printer, thanks 

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TEJ1602
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@Tanniana

 

Download the HP Utility from the link- ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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Tanniana
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Hi, I've downloaded the software to my macbook, but it cannot be installed properly. The file couldn't be open and It's said that "the operation cannot be completed"😁

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Tanniana
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The operating system in my laptop is OS X 10.11.6

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TEJ1602
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@Tanniana

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted.

TEJ1602
I am an HP Employee

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