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‎04-21-2025 07:14 PM

HP Recommended
Product: HP OfficeJet 250 Mobile All-in-One Printer
Operating System: Microsoft Windows 11

When installing printer on new computer, I receive an error that the driver is missing.

2 REPLIES 2

‎04-23-2025 05:57 AM

HP Recommended

Hi @VerbT 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It looks like your HP OfficeJet 250 Mobile All-in-One Printer is encountering a missing driver error during installation on your new Windows 11 computer. 

 

Let's go through some HP-specific troubleshooting steps to resolve this.

 

Steps to Fix HP OfficeJet 250 Driver Missing Error

1. Download the Correct Driver

2. Install the Driver

  • Open the downloaded file and follow the on-screen instructions.
  • If prompted, connect the printer via USB or Wi-Fi.

3. Update Printer Firmware

  • Visit HP’s firmware update page here.
  • Download and install the latest firmware for your printer.

4. Use HP Smart for Setup

  • Download the HP Smart app from the Microsoft Store.
  • Open the app and select Add Printer.
  • Follow the setup instructions to install the driver.

5. Check HP’s Compatibility Guide

  • HP’s Windows 11 compatibility discussion for this printer is available here.
  • Some users have reported needing additional updates for full functionality.

 

Let me know if you need further assistance! 🚀

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
Was this reply helpful? Yes No

‎04-23-2025 06:05 AM

HP Recommended

Hey,

I ran into the same issue with my OfficeJet 250 on Windows 11. Ended up downloading the full driver package directly from HP’s support site instead of relying on Windows auto-install worked like a charm.

Give that a shot!

Was this reply helpful? Yes No
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