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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- dowload a driver

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04-23-2025 05:57 AM
Hi @VerbT
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
It looks like your HP OfficeJet 250 Mobile All-in-One Printer is encountering a missing driver error during installation on your new Windows 11 computer.
Let's go through some HP-specific troubleshooting steps to resolve this.
Steps to Fix HP OfficeJet 250 Driver Missing Error
1. Download the Correct Driver
- Visit HP’s official driver download page Official HP® Drivers and Software Download | HP® Support
- Select Windows 11 as your operating system.
- Download the Full Feature Software and Driver package.
2. Install the Driver
- Open the downloaded file and follow the on-screen instructions.
- If prompted, connect the printer via USB or Wi-Fi.
3. Update Printer Firmware
- Visit HP’s firmware update page here.
- Download and install the latest firmware for your printer.
4. Use HP Smart for Setup
- Download the HP Smart app from the Microsoft Store.
- Open the app and select Add Printer.
- Follow the setup instructions to install the driver.
5. Check HP’s Compatibility Guide
- HP’s Windows 11 compatibility discussion for this printer is available here.
- Some users have reported needing additional updates for full functionality.
Let me know if you need further assistance! 🚀
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!
04-23-2025 06:05 AM
Hey,
I ran into the same issue with my OfficeJet 250 on Windows 11. Ended up downloading the full driver package directly from HP’s support site instead of relying on Windows auto-install worked like a charm.
Give that a shot!