• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP ENVY 6455e All-in-One Printer
Microsoft Windows 11

I need the DRIVERS for several HP PRINTERS (one of them being an HP ENVY 6455 AIO), but the issue is there are NO DRIVERS in the Product Support Page, they only have a SOFTWARE called ""HP Easy Start Printer Setup Software (Internet connection required for driver installation)"", but I need to install these drivers in Senior HOMES with a Local Network but NO Internet Access or Limited Internet Access. 

 

So I need to Copy the Print Driver in a USD Drive to install on the required Computer, how can I do this IF I can not download the DRIVERS how can I install the drivers, before it was so simple to just reach out to the HP Product Website and Download what you needed WITHOUT the need to talk to an Agent, now the TOOLS are not available so we need to reach out for Technical Support and it is IMPOSSIBLE to Contact Anyone (Bad Service? or just cutting on Costs).

 

These practices make Customers fall for SCAMS when they are Searching for Tools (Drivers) elsewhere, specially when HP has NO Contact or Support Phone Line (or effective system).

 

1 REPLY 1
HP Recommended

Hi @CT-Pro 

 

Try to install with the next driver -

https://ftp.hp.com/pub/softlib/software13/printers/EN6400/HPEasyStart-13.6.5-EN6400_55_4_5081_1_Webp...

 

  • ferRX_0-1729762080330.png

 

If you need more help you have options for contact HP Support:

 

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.