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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
skcasey
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Message 1 of 6
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downloading software for printer set up

HP Recommended
HP Envy 6075
Mac OS X 10.11 El Capitan

My mac OS cannot download HP Smart App for Printer setup. Is there another way I can set it up?

5 REPLIES 5
Jay_G24
HP Support Agent
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Message 2 of 6
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Hi @skcasey,

 

I'd like to help!

 

You can download and set up the printer using HP Easy start(under the Software and Utility tab )

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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skcasey
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Message 3 of 6
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HP tells me there is no HP Easy Start for my operating system. Still unable to download software for my Envy 6075 printer. Is there another option?

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Jay_G24
HP Support Agent
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Message 4 of 6
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Yes, easy start isn't available.

 

My apologies.

 

What is the error you receive when you try and download the HP Smart from the app store?

 

Let me know!

 

 

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skcasey
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There is no error number just a message. One I got yesterday after going through many videos said I didn't need software to print. Think I was able to resolve my issues using virtual assistant to hook my printer to my computer wirelessly. Don"t know if no software will cause other issues down the road, but for now everything looks right. Thanks for your help!

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Jay_G24
HP Support Agent
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I am glad the issue is resolved.

 

if you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

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