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HP Recommended

my printer P1102 is not recognized by Monterey and the driver on hp support does not work on my version Monterey 12.1

Help me please

9 REPLIES 9
HP Recommended

@Chiewawa, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to print from your Mac. Do you get any errors while installing the printer?

How is the printer connected?

If USB, make sure the cable is directly connected between the Mac and the printer.

The use of a USB hub is not recommended. Also, make sure the cable is connected to a USB 2.0 port on your Mac.

Do you have an Anti-virus/firewall installed on the Mac? If yes, disable the same for time being.

To check, select the Go menu on the top of the screen and go to the Applications folder.

 

  • Check if the printer is getting recognized by your Mac:
  1. From the Apple menu, choose About This Mac.
  2. Click System Report.
  3. Under the Hardware heading on the left side of the System Information window, click USB.

USB 3 devices appear under USB 3.0 Bus, and USB 2 devices appear under USB 2.0 Bus.

 

Check for any software updates on Mac

Click the Apple icon > About This Mac > Software Update and install any available update.

 

Uninstall the HP driver as shown in this document. 

 

Click here to download the HP driver. Try printing.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

Hello,

Since I had done a clean installation of MacOs Monterey, I no longer had the drivers for my P1102 printer. So, I downloaded on the HP site the drivers for my printer model for the MacOs version. But then, the installation could not be done, the system told me that I did not have the right version of MacOs !?!?

I solved it by copying the subfolder "HP" into the folder "Printers" of my MacBook running Mojave on my Mac Mini and it worked. I can print again.

So I didn’t test your procedure.

Thanks anyway.

HP Recommended

@Chiewawa

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

HP Recommended

I have a same issue, tried the steps you told, but its a new mac os and no HP software to uninstall. When I click on installing the driver, itr says only earlier version of mac is supported. So how do we resolve this?

HP Recommended

When I downloaded the driver, according to your instructions, I got the error message "This update requires mac OS12.0 or earlier".  My MAC is on Monterey 12.3.

 

Any other suggestions?  because now my great printer, the HPLasertJetP1102W is not working with my MAC

HP Recommended

Same case here. The driver supports MacOS Monterey up to 12.0. Not supporting the latest updates on Monterey, i.e. 12.3 My printer is useless until a new driver is available (and Monterey is not updated). When is it estimated to release a new driver supporting MacOS 12.3?

HP Recommended

Moreover, the driver file seems to be the same for several versions in the download page. I think it's just to change the verification of the MacOS version. Probably accepting all 12.x MacOS and not limiting it to 12.0. Would something like that be possible soon?

HP Recommended

Here is the solution! It worked!

HP Recommended
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