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- HP Community
- Printers
- Printer Setup, Software & Drivers
- driver for photosmart 6520

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08-07-2020 11:46 AM
Have been unsuccessful in installation of driver. It appears to successfully download but then I get the message "can not move file" and am told it hasn't completed the download. Very frustrated.
08-10-2020 05:07 AM - edited 08-10-2020 05:07 AM
@lancer66, Welcome to the HP Support Community!
In that case, install the printer using AirPrint driver.
First, check the connectivity between the printer and the MAC.
Update the printer firmware
Click here to download and install the latest firmware from your MAC.
Click here to know different methods of updating printer firmware.
Also, check for any software updates on MAC
Click the Apple icon > About This Mac > Software Update and install any available update.
1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.
3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.
4.) Click the plus sign, click Add Printer or Scanner, click the printer name.
5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.
Under 'kind', select 'Bonjour multifunction'
6.) Try to print.
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee