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HP Recommended

need HP Smart Tank driver essentials - L5_1657

4 REPLIES 4
HP Recommended

Although my printer is detected, its not printing anything, I'm usig MacOS and I believe theres a driver that should be installed HP Smart Tank driver essentials - L5_1657 please can you help me with this request?

HP Recommended

I'm trying to connect my printer to my Mac, but I haven't found the right software. The HP app only offers WiFi connection options, but the printer model only connects via USB. My Mac does recognises the printer, and I've added it as the default printer, but it still doesn't print documents. 

Can you assist?

HP Recommended

Please install with the next Apple Smart Tank 520 basic driver:

(1) Connect your Smart Tank 520 with USB cable:

  • ferRX_0-1789384158855.png

(2) Then install the next software

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

ferRX.

_,.-

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

HP Recommended

I followed the steps and installed the extension, also I restarted my mac but still the same issue, the printer does not print, for reference I'm using MacOS Tahoe 26.4.1, connected via USB to the printer HP Smart Tank 525

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