driver smart tank

[BlakeFord27]

need HP Smart Tank driver essentials - L5_1657

[BlakeFord27]

Although my printer is detected, its not printing anything, I'm usig MacOS and I believe theres a driver that should be installed HP Smart Tank driver essentials - L5_1657 please can you help me with this request?

[ferRX]

Hi @BlakeFord27 

Please install with the next Apple Smart Tank 520 basic driver:

(1) Connect your Smart Tank 520 with USB cable:

• 

(2) Then install the next software

• >> HP Smart Tank driver essentials - L5_1657

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

ferRX.

,.-

[BlakeFord27]

I followed the steps and installed the extension, also I restarted my mac but still the same issue, the printer does not print, for reference I'm using MacOS Tahoe 26.4.1, connected via USB to the printer HP Smart Tank 525

[ferRX]

Hi @BlakeFord27 

This could be related to some printer driver error, and then needs to reset printer system on Mac.

Please follow steps from the next video to reset printer system on Mac:

>> https://www.youtube.com/watch?v=ifpwzokW-Qo

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

ferRX.