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HP Recommended

cannot print bc enter fax numbeer

1 REPLY 1
HP Recommended

@tgaffer 

 

Welcome to the HP Community --

 

This is one of those things that might happen if your "printer" in your job setup is pointing at the "Fax" instead of the printer.

 

As long as the full driver software is still installed and functional, the fix might be as simple as selecting the correct printer in the job configuration.  That is, select your Printer instead of "fax".

 

The specifics depend on your Operating System / version and the application or software you are using to configure and submit the print job to the printer.

 

One general example - select Printer during job setup --

HP Smart - Windows - Simple PDF Print

HP_Smart_Win_PDF_Print_12HP_Smart_Win_PDF_Print_12

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.