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- HP Community
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- Printer Setup, Software & Drivers
- enter fax number will not print on hp 9010

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08-10-2025 09:53 AM
Welcome to the HP Community --
This is one of those things that might happen if your "printer" in your job setup is pointing at the "Fax" instead of the printer.
As long as the full driver software is still installed and functional, the fix might be as simple as selecting the correct printer in the job configuration. That is, select your Printer instead of "fax".
The specifics depend on your Operating System / version and the application or software you are using to configure and submit the print job to the printer.
One general example - select Printer during job setup --
HP Smart - Windows - Simple PDF Print
HP_Smart_Win_PDF_Print_12
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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- HP OfficeJet Pro 9010 All-in-One Printer series
- HP OfficeJet Pro 9010e All-in-One Printer series
- HP OfficeJet 9010 All-in-One Printer series
- HP OfficeJet 9010e All-in-One Printer series