• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
gateway
Microsoft Windows 10 (32-bit)

hi there, good after noon

i have  a  6 month old hp desk jet 3637 printer. its working fine when printing letters from my document folder with ms word 2007, but it won't print address on an envelope.

 it says...printer couldn't print Microsoft word envelop 1  

please help

val p

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi Mr. D-Fu

many thanks for all of you at HP Community, to solve my problem with the envelope printing on  my 6 month old  HP Desk Jet 3637.

i followed all of your instructions, but still no success..

finally i used a third party software  " tweaking" and it works fine. i can print small and big envelopes with that program.

thanks again and keep helping old people like me

have a nice holy days

val p

 

 

View solution in original post

3 REPLIES 3
HP Recommended

@val30 

 

Printer handles standard envelopes as shown in Specifications > Paper Handling > Supported Envelopes

 

 

Basics here:

Printing Envelopes (Windows)

 

Honestly, I have no idea whether Word 2007 is capable of dealing with this, though I would guess that the older Word software is similar enough to the "new stuff" that something like the following example would work.

 

Rabbits_and_Chickens_Test_Envelope_10_1Rabbits_and_Chickens_Test_Envelope_10_1

 

If your envelope is "custom sized", there are other considerations.

For example, it is likely that in addition to setting the envelope size to custom inside Word, you may as well need to have created a custom size paper form for your custom envelope size.

 

If the option to create a custom paper size form is available on your printer / software, the following document explains the setup (how to make the form):

 Creating Custom Paper Sizes

 

Next, create / print your custom envelope in Word.

Example

 

Rabbits_and_Chickens_Test_Envelope_7x5_2Rabbits_and_Chickens_Test_Envelope_7x5_2

 

Reminder

Double-check / adjust Envelope Options > Printing Options >  "Feed method"

 

Depending on your printer model and requirements for loading envelopes into the tray, you may need to adjust the rotation and / or other settings.

 

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

HP DeskJet 3637 All-in-One Printer

When the website support page opens, Select (as available) a Category > Topic > Subtopic

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

HP Recommended

Hi Mr. D-Fu

many thanks for all of you at HP Community, to solve my problem with the envelope printing on  my 6 month old  HP Desk Jet 3637.

i followed all of your instructions, but still no success..

finally i used a third party software  " tweaking" and it works fine. i can print small and big envelopes with that program.

thanks again and keep helping old people like me

have a nice holy days

val p

 

 

HP Recommended

@val30 

 

You are welcome.

 

I have read about the tweaking envelope printing software - I've not used it.

 

Glad to know it helped set the options needed.

 

Happy Printing.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.