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- HP Community
- Printers
- Printer Setup, Software & Drivers
- envelop printing

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11-12-2019 10:33 AM
hi there, good after noon
i have a 6 month old hp desk jet 3637 printer. its working fine when printing letters from my document folder with ms word 2007, but it won't print address on an envelope.
it says...printer couldn't print Microsoft word envelop 1
please help
val p
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11-17-2019 04:27 PM
Hi Mr. D-Fu
many thanks for all of you at HP Community, to solve my problem with the envelope printing on my 6 month old HP Desk Jet 3637.
i followed all of your instructions, but still no success..
finally i used a third party software " tweaking" and it works fine. i can print small and big envelopes with that program.
thanks again and keep helping old people like me
have a nice holy days
val p
11-12-2019 12:13 PM - edited 11-18-2019 10:22 AM
Printer handles standard envelopes as shown in Specifications > Paper Handling > Supported Envelopes
Basics here:
Honestly, I have no idea whether Word 2007 is capable of dealing with this, though I would guess that the older Word software is similar enough to the "new stuff" that something like the following example would work.
Rabbits_and_Chickens_Test_Envelope_10_1
If your envelope is "custom sized", there are other considerations.
For example, it is likely that in addition to setting the envelope size to custom inside Word, you may as well need to have created a custom size paper form for your custom envelope size.
If the option to create a custom paper size form is available on your printer / software, the following document explains the setup (how to make the form):
Next, create / print your custom envelope in Word.
Example
Rabbits_and_Chickens_Test_Envelope_7x5_2
Reminder:
Double-check / adjust Envelope Options > Printing Options > "Feed method"
Depending on your printer model and requirements for loading envelopes into the tray, you may need to adjust the rotation and / or other settings.
Reference and Resources – Places to find (more) help and learn about your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
HP DeskJet 3637 All-in-One Printer
When the website support page opens, Select (as available) a Category > Topic > Subtopic
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11-17-2019 04:27 PM
Hi Mr. D-Fu
many thanks for all of you at HP Community, to solve my problem with the envelope printing on my 6 month old HP Desk Jet 3637.
i followed all of your instructions, but still no success..
finally i used a third party software " tweaking" and it works fine. i can print small and big envelopes with that program.
thanks again and keep helping old people like me
have a nice holy days
val p
11-17-2019 04:36 PM
You are welcome.
I have read about the tweaking envelope printing software - I've not used it.
Glad to know it helped set the options needed.
Happy Printing.
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Select the relevant post "Accept as Solution" to help others find it.