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- HP Community
- Printers
- Printer Setup, Software & Drivers
- envy 6020 printer - where are instructions??

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10-21-2020 02:53 PM
Hi. I just bought an Envy 6020 printer and I cannot find basic operating instructions anywhere. I wasted 6 hours of my life yesterday setting it up - with no help from HP's uselss and misnamed support service.
I want to scan a doc but cannot find out how!! which of the identical lit-up icons is copy and which is scan? are they even that?
Why, why are there no basic instructions anywhere???
Help!
10-21-2020 04:11 PM
There is a lot of help available - some of it might still be useful to you.
Initial Setup
HP DeskJet, ENVY 6000, 6400 Printers - Wireless Printer Setup
This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, HP ENVY 6020, 6052, 6055, HP ENVY Pro 6420, 6452, 6455, and 6458 All-in-One printers.
First time setup – WPS (router), “Find Printer Pin” > PIN Number inside carriage door for connection / EWS
and General Information
What is the printer saying??
HP DeskJet, ENVY 6000, 6400 Printers - Blinking Lights
and
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How to Scan?
How to Copy?
How to Print?
Category How to
Select Topic and, when applicable, a "subtopic"
For example, to get started,
Select Topic Scan OR Copy OR Print
One example of the document available:
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Software!
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR
HP Printers - Using the HP Smart App (Windows 10)
NOTE: Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
HP Smart Tasks for Windows and HP Smart Mobile
Where available, Smart Tasks can be configured for several print tasks.
- Print: Send a print job to your printer.
- Email: Send an email message or attachments.
- Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.
HP Printers - HP Smart: Use Smart Tasks
HP Smart – Mobile Fax – Information, Sign-up, Terms of Service
Not your home site? Click the Flag to change to your region.
Sections of Interest include:
- FAQ > Section What does the Mobile Fax service cost?
- Below section FAQ > More FAQs
and
- HP Smart - Send Faxes with the HP Smart App
- FAQ > Section Can I cancel or remove Mobile Fax from the HP Smart app?
iOS_Here
Mobile Printing – Options, How-to, Help, and Information
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Read this document first - Find your printer in the list of printers and supported applications
HP Printers - Mobile Printing Solutions Compatible with HP Printers
HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ
HP Printers - Using the HP Smart App (Android, Apple iOS)
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Video Help
Unbox/Set Up HP ENVY 6000, Pro 6400, DeskJet Plus IA 6000/6400 Printers in Android | HP
Unbox/Set Up HP ENVY 6000, Pro 6400, DeskJet Plus IA 6000/6400 Printers in macOS | HP
Unbox/Set Up HP ENVY 6000/ENVY Pro 6400/DeskJet Plus IA 6000/6400 Printers from iOS | HP
HP Envy 6055 | Envy Pro 6455: Connect printer to 5 GHz network using HP Smart on Windows 10 computer
HP Envy Pro 6452| 6455 AiO printer : Unbox, Setup, Connect to 5Ghz, Load paper, Scan alignment page
HP Envy 6000 series & HP Envy Pro 6452 | 6455 AiO Printer : Reset Wireless to defaults
Need More?
Technology Tips Gallery From our HP Expert greenturtle
Technology Tips – YouTube Video Help for Printers
For example, search for "Envy 6000"
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Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 6020 All-in-One Printer
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