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HP Recommended
envy 6020
Microsoft Windows 10 (64-bit)

Hi. I just bought an Envy 6020 printer and I cannot find basic operating instructions anywhere. I wasted 6 hours of my life yesterday setting it up - with no help from HP's uselss and misnamed support service.

I want to scan a doc but cannot find out how!! which of the identical lit-up icons is copy and which is scan? are they even that?

Why, why are there no basic instructions anywhere???

Help!

1 REPLY 1
HP Recommended

@Uselesslot 

 

There is a lot of help available - some of it might still be useful to you.

 

Initial Setup

 

HP DeskJet, ENVY 6000, 6400 Printers - Wireless Printer Setup

This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, HP ENVY 6020, 6052, 6055, HP ENVY Pro 6420, 6452, 6455, and 6458 All-in-One printers.

First time setup – WPS (router), “Find Printer Pin” > PIN Number inside carriage door for connection / EWS

 

and General Information

 

What is the printer saying??

HP DeskJet, ENVY 6000, 6400 Printers - Blinking Lights

and

User Guide

 

============================================================

 

How to Scan?

How to Copy?

How to Print?

 

Category How to 

Select Topic and, when applicable, a "subtopic"

For example, to get started,

Select Topic Scan OR Copy OR Print

 

One example of the document available:

How to Scan (Windows)

 

============================================================

 

Software!

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

 

HP Smart Tasks for Windows and HP Smart Mobile

Where available, Smart Tasks can be configured for several print tasks.

  • Print: Send a print job to your printer.
  • Email: Send an email message or attachments.
  • Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.

 

 HP Printers - HP Smart: Use Smart Tasks

 

 

 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service

  HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

 

Sections of Interest include:

  • FAQ > Section What does the Mobile Fax service cost? 
  • Below section FAQ > More FAQs

and

 

 

iOS_Here

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - Find your printer in the list of printers and supported applications

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

============================================================

 

Video Help

 

Unbox/Set Up HP ENVY 6000, Pro 6400, DeskJet Plus IA 6000/6400 Printers in Android | HP

Unbox/Set Up HP ENVY 6000, Pro 6400, DeskJet Plus IA 6000/6400 Printers in macOS | HP

Unbox/Set Up HP ENVY 6000/ENVY Pro 6400/DeskJet Plus IA 6000/6400 Printers from iOS | HP

HP Envy 6055 | Envy Pro 6455: Connect printer to 5 GHz network using HP Smart on Windows 10 computer

HP Envy Pro 6452| 6455 AiO printer : Unbox, Setup, Connect to 5Ghz, Load paper, Scan alignment page

HP Envy 6000 series & HP Envy Pro 6452 | 6455 AiO Printer : Reset Wireless to defaults

 

Need More?

Technology Tips Gallery  From our HP Expert greenturtle

Technology Tips – YouTube Video Help for Printers

For example, search for "Envy 6000"

 

============================================================

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 6020 All-in-One Printer 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 



Dragon-Fur

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