• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎12-13-2021 08:51 AM

HP Recommended
Product: HP 4100e
Operating System: Microsoft Windows 10 (64-bit)

I have replaced my HP3520 with HP4100e. the PC on startup tells me it cannot find files associated with the 3520. how do I stop it looking for them ?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-24-2021 12:04 PM

HP Recommended

@rodders5

 

Welcome to the HP support community.

 

Could you elaborate on the issue for better understanding?

Are you getting any error messgaes?

Sandytechy20
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎12-24-2021 12:04 PM

HP Recommended

@rodders5

 

Welcome to the HP support community.

 

Could you elaborate on the issue for better understanding?

Are you getting any error messgaes?

Sandytechy20
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎12-25-2021 03:05 AM

HP Recommended

hello Sandytech20,

thanks for your reply, I do not know what has happened but the problem seems to have gone. thanks

Was this reply helpful? Yes No

‎12-25-2021 07:32 AM

HP Recommended

@rodders5

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.