error 11-1114

[Giulio4]

Hi I Have just buy an Hp printer model Color Laser 150 nw. My problem is that whith my new printer is impossible to print document that has more than 1 pages whith out have error 11-1114 after correct print of first page. My question is what i have to do to solve that error? Thanks Best regards  

[Kumar0307 · Accepted solution]

Hi @Giulio4

Welcome to the HP Support Community. I'd be happy to assist you.

• Which application are you printing from?
• Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?

Let us try these steps:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Update the printer firmware

Click here to know different methods of updating printer firmware.

Hope this helps! Keep me posted. 

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