error 32

[murdock48]

Have turned off windows firewall to allow installation but still no joy. Error 32 message showing on screen.

Thanks.

[A4Apollo]

Hi! @murdock48, Thanks for stopping by the HP Support Forums!

I understand you are getting error 32 on your printer.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

As you mentioned you are getting error 32 on your printer.

Please try few steps recommended below.

Remove and then reinstall the ink cartridges

Reset the printer

Resetting the printer can clear carriage jam errors.
Turn the printer on, if it is not already on.
Wait until the printer is idle and silent before you continue.
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
   NOTE:
HP recommends connecting the printer power cord directly to the wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Try to print.

Refer this article to further troubleshoot E3 issues with your printer.

If the issue still persists after trying out the steps it is a hardware issue with your printer.

Please contact HP support for service options.

Link to contact HP.

If the solution provided worked for you, please mark accepted solution for this post.

Let me know if this helps!

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