error -536870141

[Spike59]

Hello sorry for my english i'm french 

I can not print via my fixed pc Hp smart is well installed my printer is well recognized but the driver does not want to install 
I can print network test pages 
but no classic printing I have an error -536870141 when i want install the driver 
my printer is working of course on my laptop i'm under win 10 for both

[KrazyToad]

@Spike59

Welcome to HP Support Community

I would like to help

Please uninstall the printer driver from root level and download the full feature software

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’

6.) Open up the run command with the “Windows key + R” key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the “Drivers” tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the computer and download the full feature software Link: https://ftp.hp.com/pub/softlib/software13/printers/OJ6950/Full_Webpack-40.14.1195_1-OJ6950_Full_Webp... and follow the onscreen instructions

Thank you

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