error code 0X00829C98

[stephsdad1967]

My printer shows error code 0X00829C98.  What does this mean?

[Kumar0307 · Accepted solution]

Hi @stephsdad1967

Welcome to the HP Support Community. I understand you are not able to print due to an error code. I'd be happy to assist you.

Let us try these steps to resolve this issue: 

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Check for any jams inside the printer and make sure the print carriage is moving freely.

Perform the steps mentioned in this document.

For more info on resolving 0x errors, kindly refer to this document.

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[stephsdad1967]

Thanks to Kumar, my printer works again.

I appreciate your help!

[Kumar0307]

@stephsdad1967

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

[JenLynn]

I have the same error cod .  It is not reading the ink cartridge's.  I followed the directions and it is not resolved.  I posted in  ink forum and they said to contact local support.  I can't find numbers or who to contact.  How do get help if it's not resolving? 

[Kumar0307]

Hi @JenLynn

Welcome to the HP Support Community. 

If you have tried the steps mentioned in my post and the issue persists, I'm afraid it could be a hardware issue with the printer.

I have sent you a private message with the details to contact the Hp Support team. Kindly check the same.

Keep me posted for any other assistance.

[VahineIrene]

Hello, 

I have the same error the solution above doesn't work.

I have an Envy photo 6232.

Glad to hear wat I can do.

Regards

VahineIrene

[JenLynn]

They haven't helped me resolve the issue yet