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‎12-15-2020 01:45 PM - edited ‎12-20-2020 09:53 AM

HP Recommended
Product: HP photosmart C5180
Operating System: Other

Photosmart C5180 All in One printer.  I am getting an error message when attempting to print," inkjet driver may damage your computer, malware".  It just started.  We have a Macbook pro and a desk top.  My apple support tech attempted to help me.  I am running the latest version Os Big Sir 11.1. We removed the printer software, and attempted to reload, but come to find out, my brand is no longer available.  (it's too old?). I need a work around to add this device back!!,  as it worked well up until this message was received!!!!!   I’m not getting the  HP support that I need!

 

Category:
2 REPLIES 2

‎12-18-2020 08:59 AM

HP Recommended

Hi @RenePao,

 

I'd like to help!

 

HP Photosmart C5180 All-in-One Printer driver for macOS 10.12 is not available from the HP website or Apple Software Update. However, Gutenprint (formerly called Gimp-Print) provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. To see if your printer is supported, go to Gutenprint drivers for more information.

 

NOTE: Gutenprint drivers are not supported by HP or Apple.

 

Hope this helps!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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‎12-20-2020 09:49 AM

HP Recommended

The printer is not listed/available on Gutenprint drivers.  What's your next suggestion!

addendum: My Mac OS version on Big Sur 11.1

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