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cps6_0-1752820017344.png

 excell  files print not coming 

1 REPLY 1
HP Recommended

@cps6, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Check Printer Installation Status

Open Control Panel → Devices and Printers.

See if any printer is listed.

If no printer is listed, you'll need to install one.

If a printer is listed but marked as offline or greyed out, continue below.

 

Add a Printer Manually

Go to Control Panel → Devices and Printers → Click “Add a printer”.

Choose either:

Add a local printer → Use a USB-connected printer.

Add a network, wireless or Bluetooth printer → For Wi-Fi/LAN printers.

Follow the on-screen wizard to complete the installation.

 

Set a Default Printer

In Devices and Printers, right-click your desired printer.

Select “Set as default printer”.

 

If a Printer Was Previously Installed but Disappeared

Restart the Print Spooler Service

Press Windows + R, type services.msc, and hit Enter.

Locate Print Spooler, right-click it, and select Restart.

 

Run the Printer Troubleshooter

Go to Control Panel → Troubleshooting → Hardware and Sound → Printer.

 

Update or Reinstall Printer Driver

Visit your printer manufacturer’s website.

Download the latest driver compatible with your Windows version.

Install and restart your computer.

 

Check Windows Updates

Sometimes printer drivers are installed through Windows Update.

Go to Settings → Update & Security → Check for updates.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.