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‎07-01-2024 12:35 PM

HP Recommended
Product: HP DeskJet 2755e All-in-One Printer
Operating System: macOS 11.0 Big Sur

I moved to a new home and I changed the name of my network. I am unable to connect my macos to my printer now. I can't find where to do this through HP smart or my system preferences. the printer is online and connected to the wifi the same as my computer and my mobile device. sometimes I can print from my mobile to the printer but it doesn't always work and I can't print at all from my computer. PLEASE HELP. 

 

thank you 

Trixietime

 

Category:
1 person had the same question
1 REPLY 1

‎07-02-2024 07:58 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

How's how to reset the wireless to defaults:

https://www.youtube.com/watch?v=NHq_83JIy4A

 

For more resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjcVOuuxj4SD-DOScj4xvlE

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP DeskJet 2720 | 2752 | 2755 AiO printer : Connect Printer to wireless network using HP Smart app
HP DeskJet 2720 | 2752 | 2755 AiO printer : Connect Printer to wireless network using HP Smart app
youtube.com/watch?v=NHq_83JIy4A
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Connect to Wireless network using
HP DeskJet 2752 | 2755 | 2720 AiO printer : Restore wireless to default or Reset to setup mode
HP DeskJet 2752 | 2755 | 2720 AiO printer : Restore wireless to default or Reset to setup mode
youtube.com/playlist?list=PLUV0sXfF6zPjcVOuuxj4...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Restore the Wireless back to ...
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