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‎11-20-2020 10:34 AM

HP Recommended
Product: MFP M281cdw

Firmware upgrade breaks MFP M281CDW. Code 79, printer flaps with with 79/reinitialize/79... Printed file immediately before update. Saw the update on the onboard screen. Ran the update. Attempted to print same document.  No documents print -- continuous error 79.  Need to either downgrade or reset to factory firmware.  Please help!

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‎11-24-2020 03:05 PM - last edited on ‎11-24-2020 03:09 PM by

HP Recommended

Was able to downgrade to HP_LaserJet_Pro_M280_M281_Printer_series_20200612.rfu following this procedure:
https://support.hp.com/us-en/document/c01711356#MacMethod_RFUutility (though 'update firmware' on mac is in the advanced options menu).  Printer now works great!

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‎11-24-2020 03:05 PM - last edited on ‎11-24-2020 03:09 PM by

HP Recommended

Was able to downgrade to HP_LaserJet_Pro_M280_M281_Printer_series_20200612.rfu following this procedure:
https://support.hp.com/us-en/document/c01711356#MacMethod_RFUutility (though 'update firmware' on mac is in the advanced options menu).  Printer now works great!

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‎12-01-2020 02:01 PM

HP Recommended

I have the identical issue.  

 

How do I roll back this firmware?

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‎12-01-2020 03:27 PM

HP Recommended

Search for the firmware noted -- moderator removed the direct link in the OP as the version has been removed from HP Support. Then follow the procedure in the HP link shown...

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