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macOS 26.0 Tahoe

how to reset my hp officejet 8610 firmware? 

4 REPLIES 4
HP Recommended

Firmware reset? Can you elaborate, there is no such thing as a firmware reset.




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HP Recommended

Let me backup and rephrase. First problem: I am unable to register my printer because the serial number is rejected. It's:  CN4A6D30R1. I would like to backdate the firmware to the original version it came with. Is that possible?

HP Recommended

Let me backup and rephrase. First problem: I am unable to register my printer because the serial number is rejected. It's:  CN4A6D30R1. I would like to backdate the firmware to the original version it came with. Is that possible?

 
 
 
 
HP Recommended

Yes, it is possible if you have a firmware version you want to rollback. 

The problem is that when new firmware is released, the old one is removed, and can't be downloaded from hp.com anymore.

 

I have checked my archive and I don't have any firmware for your printer model to upload it for you.

 

 




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