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‎01-24-2026 06:57 PM

HP Recommended

firmware update busy

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1 REPLY 1

‎01-26-2026 04:11 AM

HP Recommended

Hi @Growleruk,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

It seems like you're encountering an issue where the firmware update process is busy or stuck.

Please help us with the Product serial number or the product number in a private message for further assistance.
 

Here is the link to find the product serial number: - Click here


Find product and serial numbers for HP PCs, printers, and accessories | undefined

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.


Jerry_57

HP Support
 

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