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‎08-26-2023 02:02 PM

HP Recommended

how do i update firmware from a usb drive on at 6970 office jet pro

Category:
2 REPLIES 2

‎08-29-2023 08:26 AM

HP Recommended

Hi @chuckstakee,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with updating your Printer firmware.

 

Update the printer firmware by clicking on this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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‎08-31-2023 01:18 PM

HP Recommended

To update the firmware of your HP OfficeJet Pro 6970 using a USB drive, first, ensure that the firmware update file is correctly downloaded onto the USB drive. Insert the USB drive into the printer's USB port. On the printer's control panel, navigate to the settings menu and locate the "Firmware Update" or similar option. Select this option and choose "Update from USB" or a similar prompt. The printer will then detect and initiate the firmware update process from the USB drive. During the update, do not interrupt the power supply or remove the USB drive. Once the update is complete, your printer's firmware will be up-to-date, enhancing its performance and features. For instance, just as a cautious approach is crucial while updating firmware, being as careful as a cat walking along a narrow ledge ensures a smooth process without interruptions.

 
 
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