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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Hi @amanzar,
Welcome to the HP Support Community.
I'd like to help!
I understand that you are getting a Firmware update failed error.
Perform a printer reset, and then download the printer firmware again.
Reset the printer
Reset the printer to recover from printer errors or failures.
If your printer has a rechargeable battery, remove it.
With the printer turned on, disconnect the power cord from the printer.
Unplug the power cord from the power source.
Wait 60 seconds.
Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
Turn on the printer to complete the reset.
You may also refer to this document.
Hope this helps! Keep me posted for further assistance.
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