for a while it would work

[iblahaun1]

The strange thing about this is my husband and i use same printer we both have win 10 home 64 bit. He has no problem using the printer. In the beginning i could shut off  the  power surge  extension i have printer plugged into. And be fine. But i think install uninstall  has deleted the driver in my win 10 op system i hook up wireless network when i go to  devices and printers it would say no driver BUT i could get to print so had to have driver This last go round i did the win key and r typed in printui.exe well first went to programs deleted all hp software then went to printui.exe in directions told me go to drivers and delete. and this  printers interface come up but wouldnt let me click on driver but did have ok at bottom of screen. Also for about 2months when i go to hp to download software i always pick the full feature but the basic driver is what i get but had always been able to scan print copy . Appreciate any help But plz dont tell me about the hp( where you download  the HP rint ? ) i dont like it and know this should work

[Betty0610]

@iblahaun1

Welcome to the HP Support Community.

I recommend you using the HP Smart App: https://support.hp.com/in-en/document/c04675142

Let me know if this helps.

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