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I set a password at old house . moved and now when I want to use/setup I can't because changes wont take without ews password. I need to recover password or reset printer 

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@us985190

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

Restore the network settings on the printer and reconfigure the wireless connectivity-

Press and hold the Wireless button and the Cancel button at the same time for at least three seconds. The printer restarts and then the Wireless light starts blinking blue, indicating the printer is in Auto Wireless Connect (AWC) setup mode. You can now set up a wireless connection between the printer and your device.
 

And then, try accessing the EWS page.

 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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