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Locked

‎12-15-2020 01:11 PM

HP Recommended
Product: photosmart 6510e

from printer scan to computer, no computer found

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-30-2020 11:23 AM

HP Recommended

Scan to computer not found

View solution in original post

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3 REPLIES 3

‎12-30-2020 10:42 AM

HP Recommended

@Tappsguy, Welcome to HP Support Community!

I see that you have issues with scanning, to assist you better, I'd like to know the following-

  • What is the Operating System installed on the computer?
  • How is the printer connected to the computer?
  • Is there any antivirus/security software installed on the computer?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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‎12-30-2020 11:23 AM

HP Recommended

Scan to computer not found

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‎01-01-2021 01:38 PM

HP Recommended

@Tappsguy

 

Could you help me with the details I asked for?

 

Keep me posted.

TEJ1602
I am an HP Employee

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