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‎07-24-2020 01:27 PM

HP Recommended
Product: HP 8600
Operating System: Microsoft Windows 10 (64-bit)

Got new wi-fi using eero.  now my HP 8600 Printer won't connect.  Needs to be  WPA2 AES-based CCMP encryption enabled.  Is this possible via a driver or something?

9 people had the same question
1 REPLY 1

‎07-27-2020 12:00 PM

HP Recommended

@cindyrae

 

Welcome to the HP Support Community.

 

Let's reset the network settings: Touch (right arrow), touch Setup, and then touch Network. Touch Restore Network Defaults, and then select Yes. A message appears stating that the network defaults have been restored.

 

Once done, connect the printer back to the new Wi-Fi: 1. Set up the printer hardware. See the getting started guide or the setup poster that came with your printer. 2. On the printer control panel, touch (right arrow), touch Setup, and then touch Network. 3. Touch Wireless, touch Wireless Setup Wizard, and then touch OK. 4. Follow the display instructions to complete the setup.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 

 


I am an HP Employee

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