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‎04-13-2024 08:14 PM

HP Recommended
Product: HP OfficeJet Pro 8025e All-in-One Printer
Operating System: Microsoft Windows 11

I just got my internet working again.  But my HP officejet pro 8025e will not print now.  it says that I need to enter the PIN.  I have entered the PIN from the label on the printer but it comes back with it's the wrong PIN.  What can I do?

 

Category:
1 person had the same question
1 REPLY 1

‎04-13-2024 08:55 PM

HP Recommended
@lindacm3 wrote:

I just got my internet working again.  But my HP officejet pro 8025e will not print now.  it says that I need to enter the PIN.  I have entered the PIN from the label on the printer but it comes back with it's the wrong PIN.  What can I do?

 

This might be the pin of the modem. OR you need to enter the printer PIN into the modem.

 

This video show how to connect the printer to the modem.

https://www.youtube.com/watch?v=wp8R-b1WnCk&ab_channel=CopyPrintScan

 

You may need to reset the printer but try the above first.

https://www.youtube.com/watch?v=UejxcyebTew&ab_channel=303Electronics

 

 

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