how do I correct printer information in hp smart app ?

[jz10125]

how do I correct printer information in hp smart app ?

[A_Gayathri]

Hi @jz10125,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to correct printer information in the HP Smart app for your HP LaserJet M110we printer on a Microsoft Windows 11 system, follow these steps:

Update Printer Information in HP Smart App:

Open HP Smart App:

• Launch the HP Smart app on your Windows 11 computer.

Select Your Printer:

• Click on your HP LaserJet M110we printer from the list of printers in the app.

Printer Settings:

• Once you are on the printer's main screen, look for the Printer Settings or Printer Information option. This might be labeled differently based on the app version but should be in the main menu or settings section.

Update Information:

• Update the necessary information, such as the printer's name, location, or any other details that need correction.

Save Changes:

• After making the changes, ensure you save them. There should be a Save or Apply button.

Re-add Printer (if direct editing is not available):

Remove Printer:

• Go to the main screen of the HP Smart app where all connected printers are listed.
• Select your HP LaserJet M110we printer and choose the Remove Printer option. Confirm the removal.

Add Printer Again:

• Click on Add Printer and follow the on-screen instructions to re-add your HP LaserJet M110we printer to the app.
• During the setup process, you can enter the correct information.

Additional Tips:

Ensure Firmware and Software are Updated:

• Make sure your printer's firmware and the HP Smart app are up to date. This can sometimes resolve issues with updating printer information.
• You can check for updates in the HP Smart app or the HP website.

Restart Devices:

• After making changes, it might be helpful to restart both your printer and your computer to ensure the changes take effect.

Refer to this document:  HP LaserJet M110we Printer User manual

I hope this helps. 

Take care and have a good day.

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