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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
spottz
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how do I disable duplex printing on m479fdw

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Surface Pro

I cannot disable duplex printing on my new printer M4789fdw.  I can go under options on the print page and disable there but it only works once.  I use windows. The disable button on my printer won't work.  I only need one sided printing and this is extremely frustrating.

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Anderson_CR
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Hello,

 

Hope you are well, to disable duplex if its a windows 10 computer, please go to control panel > devices and printers > right click over the printer icon, please select printer properties > go to the device settings tab and look for Duplex unit and mark it as Not installed. > apply and save changes. 

 

if its mac , please go to system preferences > printers and scanners > click on the + icon and then select the printer and the driver you want to use , click add , but dont put a check for the Duplex unit and continue adding the printer, or if the printer is already added, click on Options and Supplies, and then remove the checkmark for duplex. 

 

Regards,

I am an HP employee
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