how do I download a scanner program for an office jet J4500 printer

[chrisketchie]

how do I download a scanner program for an office jet J4500 printer

[Asfiya03]

@chrisketchie,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The HP OfficeJet J4500 series uses HP Solution Center or HP Scan for scanning, but since HP Solution Center is no longer supported, you can download HP Print and Scan Doctor or the latest drivers from HP’s official website.

Steps to Download and Install the Scanner Software:

Download HP Full Feature Software (Recommended)

1. Go to HP’s official support website.
2. Enter "HP OfficeJet J4500" in the search bar.
3. Select your printer model and choose your operating system.
4. Download the Full Feature Software and Driver package.
5. Run the downloaded file and follow the installation instructions.

Use Windows Built-in Scanner (If Drivers Are Installed)

If you've already installed the printer driver, you can use:

• Windows Fax and Scan (Search "Windows Fax and Scan" in the Start menu)
• HP Scan and Capture (Download from Microsoft Store)

Download HP Print and Scan Doctor (For Troubleshooting)

If scanning doesn't work, download HP Print and Scan Doctor from HP's website to diagnose and fix scanning issues

I hope this helps.

Take care and have a good day.

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Asfiya03

HP Support