how do i fix "printer validation failed" error on HP smart tank 6001

[JGF19]

I have set up a new HP Smart Tank 6001 All-in-One printer which works fine with my iPhone XR but I received a "printer validation failed" message when trying to set up with my desktop running MS Windows 10 (64 bit)

[Elohi_NR]

Hi @JGF19,

Welcome to the HP Support Community. 

I'd be happy to help you! 

To fix the "Printer Validation Failed" error when setting up your HP Smart Tank 6001 printer with your Windows 10 desktop, you can try the following steps:

Restart Printer and Computer:

• Turn off the printer, wait for about 30 seconds, and then turn it back on.
• Restart your computer.

Check Network Connection:

• Ensure that your printer is connected to the same Wi-Fi network as your computer.
• Check the wireless signal strength on the printer's control panel.

Update Printer Firmware: Click here

• Visit the HP support website and download the latest firmware for your printer model.
• Follow the instructions to update the printer's firmware.

Update Printer Drivers:

• Make sure you have the latest printer drivers installed on your computer.
• You can download the latest drivers from the HP support website.

Reset Printer Settings:

• Reset the printer to its factory settings:
  1. On the printer's control panel, navigate to the Setup or Tools menu.
  2. Look for the Reset option and select it to reset the printer.

Reinstall Printer Software:

• Remove the printer from your computer's list of devices.
• Reinstall the printer software using the latest drivers downloaded from the HP website.

Check Firewall and Antivirus Settings:

• Temporarily disable your firewall and antivirus software.
• Try setting up the printer again to see if the error is resolved.

These steps should help resolve the "Printer Validation Failed" error and allow you to set up your HP Smart Tank 6001 printer with your Windows 10 desktop.

• If none of the above steps resolve the issue, contact HP support for hardware services.

Hope this helps! Keep me posted for further assistance.

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