• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-06-2022 05:13 AM

HP Recommended

how do i get my hp4100 printer to print from my computer , I have the HP smart app on the computer and have done the diagnosis & fix thing with that but it still won't print the test pdf file.

Category:
1 REPLY 1

‎11-06-2022 07:54 AM

HP Recommended

@charlie057 

 

Welcome to the HP Community Forum.

 

@charlie057 wrote:

Product:  Unknown

Operating System:  Unknown


how do i get my hp4100 printer to print from my computer , I have the HP smart app on the computer and have done the diagnosis & fix thing with that but it still won't print the test pdf file.

 

We do not know which of the many Operating Systems and versions you are running.

Which version of Windows operating system am I running?

 

"HP 4100" is not enough information to identify your printer model.

Results for "hp 4100 printer" (20) 

 

How to find

Find product and serial numbers for HP PCs, printers, and accessories

Reminder:  Never post the serial number or any private information in the Community – we are a public resource.

 

What were the results of the "diagnosis and fix thing" -- errors? pass?

 

How is the printer connected to your network?

 

Have you ever been able to use this printer?

 

Changes?  For example, Windows Updates?   Electrical storm? 

 

Windows

Is the Full Feature Software / full driver printer software installed in Programs and Features?

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

Product Home

Enter the device type and model name of your HP device

 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.