how to install a printer with the XP drivers on Windows 10 64-bit

[Sergei_Lisiy]

Dear Paul,
I would urgently request your help with regard to connecting an HP LaserJet 1018 printer to a laptop with the Windows 10 64bit system. The printer is in the Bluetooth and other devices folder and I don't know how to get it be shown in the Printers and scanners folder. The Microsoft word doesn't see the printer so I can't print. It is listed in the device manager as a program device.
First I tried connecting it using HPEasyStart 12.9.8 Before clicking on the exe.file I had connected the printer to the usb port and had a message in the bottom right corner that the installation had been finished.
Nevertheless, I proceeded with the installation process and got to the menu to load the ink and paper and then nothing happened. No buttons to stop installation.

Second I  tried the Windows update but my model is not in the list

I also have a disk with the istallation software but the manual says that it is supposed to be used in the xp version.

I would really appreciate your help

Below are some snapshots:

[Jay_G24]

Hi @Sergei_Lisiy,

 I'd be happy to assist you  

 Let's try and uninstall the printer software from the root level on your PC and install the full feature printer software.

--->In Windows, search for and open Programs and Features.

--->Select your HP printer.

--->Select Uninstall.

--->In Windows, search for and open Devices and Printers.

--->In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

--->Open up the run command with the "Windows Key + R" key combo.

--->Type printui.exe /s and click OK.

--->Click on the Drivers tab.

--->Look for HP Printer driver. If you see it click on it and click remove at the bottom.

--->Select OK.

--->Select Apply and OK on the Print Server Properties windows.

--->Close Devices and Printers.

And then reinstall the printer full-featured drivers from the software and drivers page  

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community

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